Refund and Returns Policy

Jewelry Market Return Policy – Exchanges and Store Credit Only

Exchanges and Store Credit:

• We offer exchanges and store credit for eligible items within 30 days of the purchase date.
• No monetary refunds will be issued.

Eligibility Criteria:

To be eligible for an exchange or store credit, items must be unused, in their original condition, and accompanied by the original receipt or proof of purchase.

Non-Returnable Items:

Customized or engraved jewelry, as well as items marked as “final sale,” are not eligible for return, exchange, or store credit.

Return Process:

• To initiate an exchange or store credit request, contact our customer service at [your contact email or phone number] to obtain a Return Authorization (RA) number.
• Clearly mark the RA number on the outside of the package.

Inspection and Exchange/Store Credit Issuance:

Exchanges or store credit will be processed within 5 days of receiving the returned item.

Cancellation of Orders:

Orders can be canceled within [number of hours] hours of purchase. After that, the regular exchange and store credit policy applies.

Contact Information:

For exchange or store credit inquiries, please contact our customer service at +1 (305) 769-4166 or support@jewelrymarketusa.com.

Note:

This return policy is subject to change. Please refer to the most recent version on our website for updates.

By making a purchase from Jewelry Market, you agree to and acknowledge the terms outlined in this exchange and store credit policy.